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We don't get paid for it, but we do it because MOTU has really dropped the ball. Plenty written about, but basically MOTUNation is tech support for MOTU.

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Second - yes, MOTU tech support has become indifferent to the problems of users and it doesn't matter if you're a pro or not. At least I'd mixed in stems so I have the vocals and instruments separate. Had to go back to the most recent backup - which is missing a few things.
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Actually just tried it again and it's a Mac OS error -192. I'll post back here if I manage to salvage it, even though it sounds like it'll be too late to help your deadline. Luckily the mix is in the bag and the CDs have been pressed, but I need it for archive, and there's a good chance the client is going to want to re-record with different singers at some stage. I've got an 'error # 103' project that I can't open at the moment, although I still have a couple of tricks up my sleeve that I haven't tried yet. Hide your audio files folder and see if the project will load without being able to find any of the audio files - to check if it's a corrupted audio file. Even though MIDI only mode has limited audio troubleshooting options, there are a few valuable things you can do, like creating a new mix or sequence that doesn't contain any plug-ins and play enabling that chunk before saving and quitting.ģ. If your project loads in this mode then you know it's something to do with the audio that's causing the problem (it's almost always an audio problem!). I recently found (the hard way) that a plug-in on a disabled V-Rack can even stop the project from loading (the cause of that one was traced back to downloading the latest version of AltiVerb and installing it).Ģ. Finding and removing the offending plug-in will resurrect the project. Often 3rd party plug-in settings go weird and stop a project from loading. Open DP in 'safe' mode (hold down option when loading DP). Here's a few more, in the order I generally try them.ġ. If it works, great, but if not, there's still several avenues to try before giving up hope. I've found the 'Load' command to be fairly mixed in its usefulness.

Htieksppircs wrote: possible file recovery strategies.
Download soundhack for windows how to#
In the mean time, has anyone had this problem and do you have any ideas about how to recover the file? Does MOTU care? No, they already got my money. The file is just gone, for all practical intents and purposes, completely unreadable. This is the 3rd time this has happened to me. But stability doesn't sell software, features do, and we have to keep up with the Joneses. I guess the engineers are too busy dreaming up new features that no one needs, to address the stability of the program which still has problems and glitches too numerous to list here.
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When they are not trying to obfuscate the reasons why a major release like 6.0 (before the 6.02 update) crashed constantly and disintergrated into digital distortion they are demonstrating their unwillingness to help their serious professional customers who have a legitimate problem. The arrogance is palpable at MOTU these days. There are guys at a major network counting on me and I can't do my job.

Hey guess what, while you guys are busy planning your next virtual drum machine, you have customers who are professionals using what is supposed to be your flagship product. The reply was immediate, "Oh, No! No I couldn't do that." Under the circumstances, I asked him if he could talk to one of the engineers about possible file recovery strategies. I don't know about you Pal, but this is how I feed my family. The tech had me attempt to Load the file into a new project and when that didn't work, he said, "Oh Well." The File, " Insert name here" was not loaded. BLAMO! I got this message:Īn Error occured while reading from disk.

I was on deadline on a project for NBC.I came into the studio in the morning to open the file I had been working on and.
